Conduct & Company Policy · Driver Training VideoCompany Phone & Device Policy

Two rules cover this

First, texting is banned outright. That means no manually typing, reading, or sending text messages, emails, or web pages while your commercial vehicle is in motion. Second, holding a phone at all is banned.

Hands-free is allowed, but only if you meet every part of it. The phone has to be mounted within easy reach. You answer or end a call with one touch or your voice. And you never unbelt or lean to grab it.

Built-in GPS and dispatch units are fine to operate the normal way, and CB radios are exempt. This rule is about phones and texting specifically.

Think about what those few seconds on a screen actually cost. At highway speed, taking your eyes off the road for just five seconds covers roughly the length of a football field — with no eyes on it.

Here's why the company holds the line on this. Breaking these rules isn't just a ticket. These count as serious violations on your record, and repeat offenses can get a driver disqualified from operating a commercial vehicle altogether.

Your company standard: the phone comes out of your hand the moment the truck is moving. Mount it and set your route before you pull out, not after. If a call or a text really can't wait, put on your four-ways, find a safe place, and stop completely before you touch it.

If dispatch needs you, they can wait ninety seconds for you to pull over safely. That's the job. And that expectation goes both ways — no dispatcher, broker, or customer gets to demand an instant reply while you're rolling.

This applies at every speed, in every truck, on every load — parking lot creep counts as driving too. Eyes up, hands on the wheel, phone out of your hand.