Conduct & Company Policy · Driver Training VideoUniform & Appearance Standards

You are the company's only representative most customers ever meet. Before anyone reads your paperwork or checks your load, they look at you, and at the truck. That first look sets the tone for the whole stop, good or bad.

Start with the basics

Come to work clean, groomed, and dressed in gear that's actually fit to work in, no torn, stained, or offensive clothing. If the job issues a uniform shirt or jacket, wear it.

Footwear matters more than people think. Closed-toe, sturdy shoes or boots, flip-flops and open sandals have no place on a dock or in a yard full of forklifts and dropped freight.

Keep your ID, CDL, and medical certificate on you and easy to produce. An officer or a guard shouldn't watch you dig through a glovebox full of wrappers to find them. That search says as much about you as your shirt does.

Your company standard: uniform or company shirt worn and visible at every stop. Boots, no sandals, no open shoes. Required customer-site PPE worn without being asked twice. ID, CDL, and medical card carried and produced promptly.

Weather gear counts too

A reflective jacket in the rain, gloves in the cold, is part of looking and acting like a professional, not just staying comfortable. Showing up dressed for the actual job in front of you tells everyone on that dock you take the work seriously.

None of this is about vanity. A sloppy appearance makes a roadside stop slower and a customer complaint more likely, and it can cost the company a contract that took years to build. A squared-away driver gets waved through faster, questioned less, and trusted with more freight.