A receiver can reject a reefer load over two degrees, and a blocked condenser coil or an empty unit tank can ruin it. Drivers learn pre-trip unit checks, matching the setpoint to the bill of lading, pre-cooling, and continuous vs cycle-sentry mode.
Branded with your logo & company nameA refrigerated trailer isn't just a box with a fan bolted on the front — it's cargo protection, and you're the last set of eyes on it before it reaches a customer who will reject a load over two degrees.
Start every trip with the reefer, not just the tractor. Check its fuel tank — the unit burns diesel on its own schedule, separate from the truck, and running dry mid-route ruins a load. Check oil level, belts, and the condenser coils for debris.
Confirm the setpoint matches the bill of lading — not what you assume the product needs. Frozen freight typically runs around minus ten degrees Fahrenheit; chilled and fresh freight typically runs in the mid-thirties.
Pre-cool the box before it's loaded — thirty to sixty minutes at setpoint — so product goes into a cold trailer instead of cooling down a warm one.
Loading matters as much as the unit. Product should already be at temperature before it goes on. Leave the air chute clear at the nose, keep load height below the return-air line, and pattern the pallets so air can reach the back doors.
Check product temperature with a probe at pickup, not just the return-air display. The two can disagree, and the probe reading is what protects you if a claim comes back on the load.
On the road, walk the unit at every stop. Listen for the compressor cycling normally, check the fuel gauge, and glance at the display for alarm codes. Catch a problem two hours from a fix, not two hours from a rejected load.
If the unit alarms or the temperature drifts, call it in immediately. Early notice gives dispatch and the customer options; a surprise at the dock gives them a rejected load and gives you the blame.
3 of the 10 questions drivers answer after the video. Quizzes run in the driver's own language.
Fuel tank, oil, belts, and condenser coils
The bill of lading
Around minus ten degrees Fahrenheit
Pick Reefer Operation Basics and send each driver a personal link by email, or copy the link and text it yourself.
Drivers watch on their phone and answer the quiz in their own language. No app, no login.
They sign on screen and get a certificate with your logo. Every completion is saved for DOT and insurance.
Included in the Full Library plan ($129.99/mo, unlimited drivers). Unlimited drivers, cancel anytime. Prefer to own it? Order it branded for $4.99, one time.
About 3 min. Drivers watch it on their phone from a personal link, then take a 10-question quiz.
Yes. Every driver takes a 10-question quiz in their own language, signs on screen, and gets a completion certificate with your company name and logo. Records are saved for DOT audits and insurance.
Ready today in English. You can also order it branded in any other language for $2.99 per extra language.
Included in the Full Library plan ($129.99/mo, unlimited drivers). You can also order this video branded with your logo and company name in the voiceover for a one-time $4.99, yours to keep.