Specialized Freight · Driver Training VideoHousehold Goods / Moving
Household goods hauling runs under 49 CFR Part 375, and collecting more than 110 percent of a non-binding estimate is a federal violation. Drivers learn required documents, certified tare and gross weights, and inventory.
Branded with your logo & company nameWhat drivers learn
Household goods hauling runs on a different rulebook than freight. The federal rules in 49 CFR Part 375 exist because the customer standing in that driveway isn't a shipping clerk — they're a family watching everything they own get loaded onto your truck.
Before anything gets loaded, the customer gets three things in writing: the estimate, the order for service, and — once loading starts — the bill of lading. No bill of lading, no legal load.
Weight tickets are not optional and they are not a formality. Pull a tare weight — the empty truck — before you load, and a gross weight after, both on a certified scale. If the customer wants to watch you weigh, they have that right.
Walk the inventory with the customer before you load a single box. Note existing damage, note the condition, get it initialed. That inventory is the only thing standing between you and a false damage claim three weeks from now.
Your company standard: every shipment gets a written estimate, an order for service, and a bill of lading before the truck moves — no exceptions, no verbal deals.
Sample quiz questions
3 of the 10 questions drivers answer after the video. Quizzes run in the driver's own language.
- 49 CFR Part 375
- 49 CFR Part 395
- FMCSA Part 40
- DOT Part 300
Show answer
49 CFR Part 375
- The driver signs a waiver releasing the company from damage claims
- The customer gets the estimate and order for service in writing
- The customer prepays the full estimated cost
- The driver takes photos for insurance only
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The customer gets the estimate and order for service in writing
- An optional courtesy document for high-value moves
- A receipt the customer can request after delivery
- The document that makes the load legal — no bill of lading, no legal load
- A form only needed for interstate moves over 500 miles
Show answer
The document that makes the load legal — no bill of lading, no legal load
How fleets use this training
Pick Household Goods / Moving and send each driver a personal link by email, or copy the link and text it yourself.
Drivers watch on their phone and answer the quiz in their own language. No app, no login.
They sign on screen and get a certificate with your logo. Every completion is saved for DOT and insurance.
Train your drivers on Household Goods / Moving
Included in the Full Library plan ($129.99/mo, unlimited drivers). Unlimited drivers, cancel anytime. Prefer to own it? Order it branded for $4.99, one time.
Frequently asked questions
How long is the Household Goods / Moving training video?
About 3 min. Drivers watch it on their phone from a personal link, then take a 10-question quiz.
Is there a quiz and a completion certificate?
Yes. Every driver takes a 10-question quiz in their own language, signs on screen, and gets a completion certificate with your company name and logo. Records are saved for DOT audits and insurance.
Which languages is it available in?
Ready today in English. You can also order it branded in any other language for $2.99 per extra language.
How much does it cost?
Included in the Full Library plan ($129.99/mo, unlimited drivers). You can also order this video branded with your logo and company name in the voiceover for a one-time $4.99, yours to keep.