Roadside & Legal · Driver Training VideoBorder Crossing & Customs (ACE/ACI)
A load that crosses the border without a correct electronic manifest gets pulled into secondary. Drivers learn ACE and ACI filing, what FAST really requires, matching trailer, seal, and manifest, and which ID documents they need.
Branded with your logo & company nameWhat drivers learn
Every load that crosses an international border needs an electronic manifest filed before you ever reach the booth. Entering the United States, that's ACE — the Automated Commercial Environment. Entering Canada, it's ACI — Advance Commercial Information.
Standard lanes need that manifest filed and accepted a good while before you reach the crossing — figure at least an hour for regular freight.
Your paperwork has to match your truck. Trailer number, seal number, and manifest all have to agree, digit for digit.
You need your own documents too. A passport, a passport card, or a NEXUS card if you're enrolled in that trusted-traveler program. A commercial driver's license alone does not get you across an international line.
One more thing that surprises drivers: hours of service has a narrow exception right at the border. If you're operating within the defined commercial zone at an international crossing, some log requirements are relaxed for that limited area only.
Your company standard: file the manifest early, verify seal and trailer numbers before you roll up to the booth, carry the ID document required for that specific crossing, and never touch a seal that doesn't match your paperwork.
Sample quiz questions
3 of the 10 questions drivers answer after the video. Quizzes run in the driver's own language.
- A verbal call to dispatch confirming the load
- An electronic manifest — ACE or ACI — depending on the crossing
- A paper bill of lading handed to the customs officer
- A weight ticket from the most recent scale
Show answer
An electronic manifest — ACE or ACI — depending on the crossing
- ACI
- FAST
- ACE — the Automated Commercial Environment
- NEXUS
Show answer
ACE — the Automated Commercial Environment
- ACE
- CBP
- TSA PreCheck
- ACI — Advance Commercial Information
Show answer
ACI — Advance Commercial Information
How fleets use this training
Pick Border Crossing & Customs (ACE/ACI) and send each driver a personal link by email, or copy the link and text it yourself.
Drivers watch on their phone and answer the quiz in their own language. No app, no login.
They sign on screen and get a certificate with your logo. Every completion is saved for DOT and insurance.
Train your drivers on Border Crossing & Customs (ACE/ACI)
Included in the Full Library plan ($129.99/mo, unlimited drivers). Unlimited drivers, cancel anytime. Prefer to own it? Order it branded for $4.99, one time.
Frequently asked questions
How long is the Border Crossing & Customs (ACE/ACI) training video?
About 3 min. Drivers watch it on their phone from a personal link, then take a 10-question quiz.
Is there a quiz and a completion certificate?
Yes. Every driver takes a 10-question quiz in their own language, signs on screen, and gets a completion certificate with your company name and logo. Records are saved for DOT audits and insurance.
Which languages is it available in?
Ready today in English. You can also order it branded in any other language for $2.99 per extra language.
How much does it cost?
Included in the Full Library plan ($129.99/mo, unlimited drivers). You can also order this video branded with your logo and company name in the voiceover for a one-time $4.99, yours to keep.